ONLINE BUSINESS MANAGER
An Online Business Manager is your wing person. That trusted resource you delegate the key operational elements of your business so you can ‘come up for air’ and look at the big picture.
Think of me as the glue that holds your business together. As an Online Business Manager, I bring my strategic mind, project management acumen and people skills to the table.
I am technically minded and detail oriented and act as an ‘integrator’ who seamlessly combines the major functions of your business (operations, tech, processes, analytics and team leadership).
How can I help?
Whether this is your first step towards outsourcing or you’ve done it before, working with an Online Business Manager (OBM) might very well be the best decision you’ll make.
All those time consuming tasks that often require a highly skilled technical and operationally minded individual could be where we begin.
I’m proactive and strategic and you’ll be able to delegate projects to me without worrying about the outcome. As a virtual resource, I am able to keep my costs down and you are able to get access to a highly skilled and experienced integrator. My skillset is broad and I’ve listed some of my core capabilities here – if you don’t see what you are after, please ask.
Campaign Management
Whether you are thinking about increasing engagement with your existing audience, launching a new product or service or acquiring new leads, I can help you with the strategy, formulation and implementation of campaigns. Including funnel set up, activation of nurture sequences, trip wires, upsells etc.
Email Marketing Management
Migration of email marketing software solutions, set up of these systems from scratch (think lists, tags, sequences etc.) and the ongoing management of regular activities and campaings (including but not limited to writing content, scheduling, automation, designing landing pages and more). I’ve got experience working with Substack, Mailchimp, ConvertKit, Kartra, Flowdesk, Active Campaign, Leadpages and others.
Team/contractor management
If you’ve got a team of employees or/and contractors, I’d be happy to support you with the management aspects of it.
Launch Management
From strategy to activation, whether you are thinking about launching a freebie, an online course, membership, mastermind, podcast or online products and/or services, I would look after all the operational elements of activation. From systems, automation to funnels and customer service. Also managing your existing team if that’s required. I’ve got experience working with Kartra, Kajabi, Thrive Cart, Podia, Teachable, Shopify, WooCommerce and other systems.
Managing the day-to-day operations
Some of my clients hire me on a retainer and I oversee the regular day-to-day aspects of their business from the operational and technical stand point. You can increase the engagement level in times of launches or campaigns based on my availability.
Strategy
How about brainstorming the next steps for growth with a seasoned business owner? My 2 hour strategy session is an essential stepping stone to working with me but I also offer these as a standalone service.
YOUR INVESTMENT
SET UP
Required for all monthly packages- In-depth consultation
- 2 hr strategy session
- 6 month road map
- Session recording (video via Zoom)
- Strategy document completed during session provided as a roadmap
GROW
Consistently grow your business- For those looking for consistent month to month growth in business. If you are looking for ongoing strategic support and maintanence, this package is also for you.
- 2 x 45 minute strategic sessions each month
- Project management of all growth activities
- This is often that first serious step by a business owner towards building a team.
- Min 3 months retainer commitment
SCALE
For those ready to scale up- If you are ready to strategically scale your business with a guidance of a seasoned professional, this option is for you.
- 4 x 45 minute strategic sessions each month
- Project management of all scale up activities
- 30% discount offered for VIP Strategy days
- Min 3 months commitment
*Pricing is listed in Australian dollars (AUD) and excludes GST. The rates listed above are starting points and although usually apply, in some instances, depending on complexity of your organisation or project, higher rates might apply. Monthly retainer arrangements can start at any point throughout the month but always include 4 weeks in total. Retainer service fees are payable in advance and are non-refundable. Ad-hoc OBM support is available upon request. An hourly rate of $250 applies. A quote for the project will be provided at the time of enquiry.
FREQUENTLY ASKED QUESTIONS
What does an Online Business Manager (OBM) do?
An OBM or ‘Online Business Manager’ is a virtual business manager that looks after all those tasks and projects that you require support with (operations, tech, marketing, sales, finance)
Usually as a Founder or CEO, you are likely to be juggling a lot of responsibilities, especially in an online based business. This prevents you from doing all those visionary things that could catapult your business into the future such as plan for the business’ future and growth and use your gifts to their biggest potential.
An Online Business Manager (OBM) takes care of the integration of all those ‘things’ that are necessary for a successful running of a business. This includes managing specific projects, processes, team members, metrics and the implementation of strategy. An OBM is likely to manage your VAs (virtual assistants) and contractors.
There is an excellent article on the ins-and-outs of an OBM here.
What is the difference between a VA and OBM?
Quite a lot, actually. An OBM is like a project manager – but virtual – who looks after your business in a holistic way. A VA (or virtual assistant) helps you with specific tasks.
OBMs are also often called ‘integrators’ as they know exactly how to disect a strategy and turn it into reality. That way you are able to focus on being the CEO and the face of your business whilst an OBM looks after all the moving parts behind the scenes. In a nutshell, they would usually manage your VAs and contractors.
An OBM could take on certain VA specific tasks if your business is on a smaller size – which I often take on – so please ask me about these.
What makes you stand out as an OBM?
As a result of that, I bring a strong commercial, management and strategy background into my online based business that most OBMs don’t. I’ve led operations of global businesses (such as News Corp) and project managed digital projects for a number of years now. I’ve worked with small tech start ups, family owned businesses, SMEs and large corporations.
In addition to that, I’ve been running my coaching and mentoring business for the past 5 years. It’s highly likely what you need help with is something I’ve done in my business many times over thus have first hand experience with it.
What most OBMs will not do is take on ownership of smaller niched tasks such as writing, newsletters, websites etc., which I actually do. As such, I usually get a good understanding of requirements from the business owner and prepare a ‘fit-for-purpose’ solution that allows smaller businesses to tap into my services as well. We grow the business together and implement structures, processes and automation along the way.
My work approach is collaborative, consultantive and transparent.
What types of businesses do you work with?
The types of businesses I have worked with in the past or I’m currently engaged with are:
+ Service based businesses (e.g. coaches, consultants, financial advisors, accountants, photographers, health practitioners, massage therapists, chiropractors, hairdressers etc.)
+ Technology startups (software as a service SaaS, iOT based technologies and data analytics)
+ E-commerce businesses
+ Media and publishing
Please feel free to get in touch and ask about your specific industry.
TESTIMONIALS
WHERE TO NEXT?
CONSULTING
Are you looking for a consultant to join your team of experts on a project? Or perhaps you need support in your business to accelerate your growth and scale up?
BUSINESS COACHING
Are you a business owner who’d like to ‘pick my brain’? Would you benefit from being coached for a period of time in order to uplevel and transform your business and teams?
ABOUT
As a Business Owner, if you are looking for a reliable and experienced professional to help you grow your business, Jarka could be that linchpin. Learn more about her here.