ONLINE BUSINESS MANAGER
Think of me as the glue that holds your business together. Someone you can trust and rely on to run the ‘behind the scenes’ of your business. As an Online Business Manager, I bring my strategic mind, project management acumen and people skills to the table.
I am technically minded and detail oriented and act as an ‘integrator’ who seamlessly combines the major functions of your business (operations, tech, marketing, sales and finance).
How can I help?
Whether this is your first step towards outsourcing or you’ve done it before, working with an OBM might very well be the best decision you’ll make. All those time consuming tasks that often require a highly skilled technical and operationally minded individual could be the first things you’ll engage me to help you with. I’m proactive and strategic and you’ll be able to delegate projects to me without worrying about the outcome. As a virtual resource, I am able to keep my costs down and you are able to get access to a highly skilled and experienced integrator. My skillset is broad and I’ve listed some of my core capabilities here – if you don’t see what you are after, please ask.
Strategy, launch and ongoing management. Everything associated with successful online courses, including technical set up and ongoing maintenance.
SET UPRequired for all monthly packages
- In-depth consultation
- 2 hr strategy session
- Road map
- Completed strategy document delivered after session
This option is for those who’d like to sample my services before the monthly commitment. It’s also a great option if you require help with less than 20 hrs per month.
Up to 5 hours don’t require a contract.
- Our most popular option is usually the first outsourcing step for the online entrepreneur.
- Includes 20 hours each month at $80 p/h
- Min 3 month retainer commitment
PROSeasoned business owners
- For those businesses that need more ‘high touch’ support and require management of teams and multiple projects.
- Includes 40 hours each month at $70 p/h
- Min 3 month retainer commitment
*Pricing is listed in Australian dollars (AUD) and excludes GST. The hours for the monthly retainer services reset at the end of the 4th week and hours can not be carried over to the following months. Monthly retainer arrangements can start at any point throughout the month but always include 4 weeks in total. Retainer service fees are payable in advance, non-refundable and a minimum committment of 3 months applies. Any hours worked beyond the retainer hours total for the month will be charged at the hourly rate of that particular retainer package.
FREQUENTLY ASKED QUESTIONS
What does an OBM do?
Usually as a Founder or CEO, you are likely to be juggling a lot of responsibilities, especially in an online based business. This prevents you from doing all those visionary things that could catapult your business into the future such as plan for the business’ future and growth and use your gifts to their biggest potential.
An OBM takes care of the integration of all those ‘things’ that are necessary for a successful running of a business. This includes managing specific projects, processes, team members, metrics and the implementation of strategy. An OBM is likely manage your VAs (virtual assistants) and contractors.
There is an excellent article on the ins-and-outs of an OBM here.
What is the difference between a VA and OBM?
Quite a lot, actually. An OBM is like a project manager – but virtual – who looks after your business in a holistic way. A VA (or virtual assistant) helps you with specific tasks.
OBMs are also often called ‘integrators’ as they know exactly how to disect a strategy and turn it into reality. That way you are able to focus on being the CEO and the face of your business whilst an OBM looks after all the moving parts behind the scenes. In a nutshell, they would usually manage your VAs and contractors.
An OBM could take on certain VA specific tasks if your business is on a smaller size – which I often take on – so please ask me about these.
What makes you stand out as an OBM?
As a result of that, I bring a strong commercial, management and strategy background into my online based business that most OBMs don’t. I’ve led operations of global businesses (such as News Corp) and project managed digital projects for a number of years now. I’ve worked with small tech start ups, family owned businesses, SMEs and large corporations.
In addition to that, I’ve been running my coaching and mentoring business for the past 5 years. It’s highly likely what you need help with is something I’ve done in my business many times over thus have first hand experience with it.
What most OBMs will not do is take on ownership of smaller niched tasks such as writing, newsletters, websites etc., which I actually do. As such, I usually get a good understanding of requirements from the business owner and prepare a ‘fit-for-purpose’ solution that allows smaller businesses to tap into my services as well. We grow the business together and implement structures, processes and automation along the way.
My work approach is collaborative, consultantive and transparent.
What types of businesses do you work with?
The types of businesses I have worked with in the past or I’m currently engaged with are:
+ Service based businesses (e.g. coaches, consultants, financial advisors, accountants, photographers, health practitioners, massage therapists, chiropractors, hairdressers etc.)
+ Technology startups (software as a service SaaS, iOT based technologies and data analytics)
+ E-commerce businesses
+ Media and publishing
Please feel free to get in touch and ask about your specific industry.
Erin Kreiss, VC Fund Manager
Hayley Donohue, OBM
Paul and Peter Apostolopoulos. Founders of mCare Digital
WHERE TO NEXT?
Are you looking for a consultant to join your team of experts on a project? Or perhaps you need support in your business to accelerate your growth and scale up?
Are you a business owner who’d like to ‘pick my brain’? Would you benefit from being mentored for a period of time in order to uplevel and transform your business and teams?
Are you after a beautifully designed WordPress website at a fraction of the price? Or your existing website needs an update? I also take on regular website maintenance – ask me about it!